We want to give you an honest picture of this role—what it looks like week to week, what makes it meaningful, and what makes it challenging. We believe clarity up front helps you decide if this is a great fit for how God has wired you and what you’re looking for in a ministry role.

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🌟 The Highlights

• You get to create a culture of welcome and care. Whether it’s through a warm Sunday greeting, a clean and prepared Info Central area, or thoughtful coordination of childcare for a ministry event, you’re part of making people feel seen and supported.

• You’re a go-to person on Sundays. Volunteers will look to you for direction. Ministry leaders will rely on you to make sure the details are covered. This role is central to keeping things moving smoothly in high-traffic ministry areas.

• You’ll make life easier for others. Your coordination helps leaders focus on ministry instead of logistics. Your behind-the-scenes planning keeps families supported and events running with less stress.

• You get to work across ministries. You’ll have your hands in a variety of areas—hospitality, childcare, events—which means you’re always learning, connecting, and helping different parts of the church come together.

• You’ll help lead volunteers with a personal touch. From greeting volunteers on Sunday to helping them serve in meaningful ways, your relational presence is a big part of what makes this team work.

⚠️ The Hard Stuff

• Sundays can be a little chaotic. People arrive early. Needs change. Volunteers call out last minute. You’ll need to be calm under pressure and ready to adjust quickly.

• You’ll wear multiple hats. Some days you’re scheduling volunteers in Rock. Other days you’re fielding last-minute childcare requests or stepping in to support at Info Central. It requires flexibility and attention to detail.

• You’ll often be coordinating, not executing. You may not personally run childcare or host every hospitality moment, but you’re responsible for making sure the right people are in the right roles and that the environment is ready.

• You’ll have to chase down info. People don’t always submit childcare needs on time or follow protocols. You’ll need to be proactive, follow up, and keep things moving forward.

• You’ll deal with the unexpected. From volunteers not showing up to missing supplies or unexpected guest needs—you’ll need to think on your feet and handle surprises with grace.

🔧 The Setup

• Why is this role needed? Hospitality and childcare are essential to a welcoming, functioning church. This role exists to ensure both are resourced and running smoothly across ministries.

• Onboarding support: You’ll be trained and supported by the Hospitality & Care Director and will have access to systems, tools, and templates—but you’ll need to take initiative and build on those foundations.

• Key collaborators: Hospitality & Care Director, ministry leaders requesting childcare, Sunday volunteers, Info Central team, church office staff.

• Team structure: You report to the Hospitality & Care Director and collaborate regularly with ministry and operations staff.

🧭 Environment & Culture

• Work hours: Part-time (15 hours/week), with required Sunday morning presence. Weekday hours can be flexible and may include a mix of in-office and remote work.

• Work space: Office space available at church; presence at Sunday services and events required.

• Culture quirks:
  • We move fast and pivot often—flexibility is a must.
  • We care about both the heart and the execution.
  • Your work may be mostly behind the scenes, but it plays a front-line role in people’s experience.

🧨 If You’re Not a Fit…

This role isn’t for you if:

• You get easily stressed when things change last minute or don’t go as planned.

• You don’t enjoy juggling multiple small tasks or administrative coordination.

• You prefer highly predictable schedules and workflows.

• You struggle to lead volunteers or step into a point-person role on Sundays.

• You’re not comfortable with a role that blends systems and people skills equally.

✅ If You’re a Fit…

This could be a perfect fit if:

• You thrive when helping others succeed and keeping things running smoothly.

• You’re energized by solving problems and keeping people and details organized.

• You can be warm, clear, and assertive—especially when leading volunteers.

• You love the idea of helping families and guests feel supported and welcomed.

• You’re not looking for the spotlight—you just want to serve with excellence and heart.

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